Membership Terms & Conditions
1. General Membership Terms
1.1 Eligibility
Membership is open to individuals who meet the criteria specified for each membership tier. Live Love Spa reserves the right to verify eligibility and may request additional documentation at any time. If you are unable to provide the requested documentation, Live Love Spa reserves the right to cancel your membership, and your Membership Fee will not be refunded.
1.2 Non-Transferability
Memberships are non-transferable. Benefits are exclusive to the member and cannot be shared or assigned.
1.3 Membership Fees
Membership fees are billed annually and are due 1 year from the time of membership purchase with the credit card information used during your initial purchase. Fees are subject to change with 30 days' prior written notice to the member. Please note that membership fees are non-refundable
1.4 Payment Authorization
By enrolling, members authorize Live Love Spa to charge the provided payment method for annual dues and any applicable fees.
1.5 Late Payments
Continued non-payment may result in suspension or termination of membership.
1.6 Sales Tax
Sales Tax may apply to your transaction based on your shipping address
1.7 Email Opt-in
Members will be added to our email marketing list but will be provided an easy method to opt out of the marketing at any time
2. Membership Tiers
2.1 Wellness Club + Membership
Benefits: 20% discounts on products. Some exclusions apply. Welcome gift(s) valued at $50 retail.
Application: No application required; annual membership is activated upon payment.
Cancellation: Members may cancel at any time with 30 days' written notice. No refunds for unused services.
2.2 Wellness Club Pro Membership
This membership is for professionals working in the wellness industry and is intended for personal use only. Think of it as your self-care membership—designed to help you stay well, discover your favorite products, and experience the best in wellness. It is not a wholesale account and cannot be used for resale or group purchasing.
Credentials: Must submit valid license or proof of employment.
Benefits: 30% discounts on products. Some exclusions apply. Welcome gift(s) valued at $75 retail.
Application: Requires submission of a professional credential application. Live Love Spa reserves the right to approve or deny applications based on eligibility criteria.
Verification: Membership is contingent upon verification of professional status. Live Love Spa may request additional documentation at any time.
Cancellation: Live Love Spa reserves the right to cancel the membership if the member no longer meets the professional criteria.
Order Quantities - Live Love Spa reserves the right to limit quantities of products purchased for any reason.
3. Membership Benefits
3.1 Discounts
Members receive discounts on products as specified in their membership tier. Discounts cannot be combined with other promotions or offers. Some products are excluded from membership benefits. Discounts do not apply to membership renewals.
4. Membership Suspension and Termination
4.1 Suspension
Live Love Spa reserves the right to suspend membership for non-payment, violation of policies, or other reasons deemed appropriate. Suspension may be temporary or permanent.
4.2 Termination
Membership may be terminated by Live Love Spa if the member violates the terms and conditions, engages in inappropriate behavior, or fails to meet eligibility criteria.
4.3 Refunds
No refunds will be issued for terminated memberships. Membership benefits will still apply for the remainder of the initial membership purchase period.
7. Modifications to Terms and Conditions
Live Love Spa reserves the right to modify these Terms and Conditions at any time. Members will be notified of significant changes, and continued participation in the membership program will constitute acceptance of the revised terms.
8. Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes arising under these terms shall be resolved in the appropriate courts located in Orange County, California.